Online Support Contact Details
Please contact us with your questions, queries, compliments or complaints.
We always listen and promise to do everything we can to improve your Lulu Guinness experience.
UK & Rest Of World Customers (excl. US & Canada)
Our Customer Service Team is based at our Head Office in Central London.
For enquiries outside our office hours, please leave a message and we will respond as soon as we can.
Tel: +44 (0)843 208 0177
Email: shop@luluguinness.com
Customer Services Hours: Mon-Fri 9.30am to 5pm (UK)
US & Canadian Customers
For any order queries please contact our US Web Customer Service Team.
Tel: +44 (0) 843 208 0177
Email: shopusa@luluguinness.com
Customer Services Hours: Mon-Sat: 11am to 7pm Sunday: 11am to 6pm (NY)
Please note our Website Customer Service Team is based at our Bleecker Street store in New York, however calls may be forwarded onto our Head Office in Central London.
We have a guaranteed 72 hour response time and our UK head office is closed on weekends and National Holidays.
For any product queries please contact our New York Bleecker St Store:
Tel: + 001 212 367 2120
Email: bleeckerst@luluguinness.com