Lulu Guinness

 

GIFTING GUIDELINES


Personal Shopping

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If you would like assistance in picking out the perfect present, our team
would be more than happy to help. To arrange an appointment in store
or to speak to an advisor directly please email
personalshopper@luluguinness.com


 


Delivery times

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We want to ensure you get your gifts on time, so make a note of the
following delivery deadlines:

UK (Inland) - 3-5 working days 
Northern Ireland and Republic of Ireland - 3-5 working days
Europe (Including Channel Islands) - 5-7 working days
Rest of World - 5-7 working days

For further details on our delivery process and pricing take a look here


 


Gift Packaging

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All Lulu Guinness handbags arrive in an individual dust bag for storage (this
excludes all tote bags). Purses, lips clutches, key rings, jewellery, top zips and
flower baskets are packaged in a Lulu Guinness box. Please note; the Doll
Face, Kooky Cat & Cameo coin purses, and Black Typewriter Pencil Case do
not come in a gift box.

All products come wrapped in tissue paper and then are placed in a discreet
brown box. All luggage is delivered in an appropriate sized discreet brown
box, padded out securely. All hard sided luggage comes with an easily
removable protective film on the front and back.


 


Returns

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We hope you will be satisfied with any product purchased from Lulu
Guinness. Should you wish to return a product for any reason,
please read our returns/refunds here.

Products returned must be in a saleable condition and with all tags,
dust bags, detachable mirrors, straps or gift with purchase items
included.

If you wish to return a product you must request a returns
authorisation number within 14 days of receipt of goods.