Lulu Guinness

 

GIFTING GUIDELINES


* Personal Shopping *

--------------------------------

If you would like assistance in picking out the perfect present, our team
would be more than happy to help. To arrange an appointment in store
or to speak to an advisor directly please email
ellisst@luluguinness.com


 


* Delivery times *

--------------------------------

We want to ensure you get your gifts on time, so make a note of the
following delivery deadlines:

UK (Inland) - 3-5 working days 
Northern Ireland and Republic of Ireland - 3-5 working days
Europe (Including Channel Islands) - 5-7 working days
Rest of World - 5-7 working days

We advise that your orders are placed before the following
deadlines to receive your gifts in time for Christms

For UK & Ireland orders: Friday 19th December
For European orders: Wednesday 17th December
For Rest of World orders:  Monday 15th December

For further details on our delivery process and pricing take a look here


 


* Gift Packaging *

--------------------------------

All Lulu Guinness handbags arrive in an individual dust bag for storage (this
excludes all tote bags). Purses, lips & box clutches, key rings, jewellery and top zips.

All products are wrapped in tissue paper and then are placed in a discreet
brown box. All luggage is delivered in an appropriate sized discreet brown
box, padded out securely. All hard sided luggage comes with an easily
removable protective film on the front and back.


 


* Returns *

--------------------------------

We hope you will be satisfied with any product purchased from Lulu Guinness.
Should you wish to return a product for any reason, please read
our returns/refunds here.

Products returned must be in a saleable condition and with all tags, dust bags,
detachable mirrors, straps or gift with purchase items included.

If you wish to return a product you must request a returns
authorisation number within 14 days of receipt of goods.


For all orders placed between 12/11/14 and 23/12/14, these items
can be returned up until Monday 11th January 2015.