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Customer Service

Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for you complete information.

  • Opening An Account

    Opening an account is easy. You may create an account at any time by clicking the "My Account" hyperlink in the header or when you place an order, you will be prompted to log in with your email address and password. An account offers you a safe, easy and fast way to order. It also serves as a way to track your order and receive emails about your order. Read More

  • Changing/Canceling Orders

    You have the right to cancel your purchase and receive a full refund provided you notify us in writing as set out in (2) below that you are exercising this right of cancellation no later than seven working days (i.e. excluding weekends and bank holidays) beginning with the day after you received your goods. Read More

  • Valid Payment Methods

    Payment for all goods must be made by credit or debit card. We accept payment with: Visa, MasterCard, American Express and Discover. Read More

  • Information About Shipping

    We shall endeavour to dispatch the goods to you as soon as possible after you place your order (subject to the order having been accepted by us as will be confirmed to you by email), normally within 2 working days or less if the goods are in stock, and in any event within 30 days beginning on the day after you place your order. Read More

  • Checkout

    When you are ready to complete your purchase, simply go to Checkout and follow these steps to place your order: Read More

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