Looking After Your Lulu

Bag Care guide

At Lulu we’re passionate about bags with personality that stand the test of time. And like all the best things in life, they need a little TLC to keep them looking their best. We are here to help you care for your Lulu Guinness bag…

12-Month Guarantee

All of our products have a 12-month guarantee which covers defects in workmanship and materials. If within this period you detect a fault with your item, you can send it back to us for a replacement or a refund (upon evaluation). Learn more about our guarantee here.

How Can We Help

At Lulu Guinness, we pride ourselves on exceptional service so don't hesitate to contact us for any of your bag and accessory needs! You can find out more about the services we offer here.

If you are unable to find the information you need please contact us here.