Personal Shopping

We know how important it is to find the bag that’s right for you, so we are pleased to launch our one-to-one virtual personal shopping experiences.​

Your appointment will include a tour of the newest arrivals and bespoke styling advice from our personal shopper. ​

Whether it's a treat for yourself, or for advice on gifts, simply send us an email or call the number below to book an appointment and try our personalised new service.

How it Works

Book an appointment with our personal shopper using the email or telephone number provided below. We currently offer virtual appointments and an instant chat service for styling tips and shopping advice.

For pre-booked appointments, our personal shopper will get in touch to discuss your shopping requirements and learn about your style. They will then select a specially curated selection of products for you.

During the appointment, your personal shopper will present the collection to you and you can find out all about the pieces and discover which bags are the right fit for you.

If you choose to make a purchase, you can then finalise your selection with the help of your personal shopper, pay securely and sit back and relax whilst we get the items to you.

There are three ways to reach us

Live chat:

Speak to one of our personal shopping experts via our online live chat feature to find your perfect bag.

Virtual appointment:

Get the full personal shopping experience from the comfort of your home.

In Store (coming soon):

Individual or group private appointments will soon be available at our Covent Garden store.

Things to Note

To book your personal shopping appointment or to register your interest in private, in-store personal shopping please contact us on +447548 838861 (Monday-Friday 10:00 – 16:00) or send an email to

Any amendments or cancellations can also be done this way.

Private, in-store appointments at our King Street store are coming soon, please register your interest via