Contact Us
CONTACT US
A MESSAGE FROM CUSTOMER SERVICE
Please note that from 1pm on the Wednesday 24th of December 2025 our customer service will be closed for the holidays. We will re-open on Monday 29th through until Wednesday 31st of December. Usual hours will resume from Friday 2nd January 2026. Please allow up to five working days for a response during this time. Thank you for your understanding and we wish you a happy holiday!
Love, the Lulu team x
If you need to contact us regarding your online order, our customer care line is open Monday to Friday from 11.00 am to 5.00 pm (GMT). Email us on customercare@luluguinness.com or fill out the form below.
Alternatively, you can speak to a customer care adviser via Live chat from Monday to Friday: 11.00 am to 5.00 pm (GMT).
Our social channels are also open, do not hesitate to get in touch with any questions or concerns you may have.
